Certified Public Accountants
Online, Real-Time Support
Live, on-line help, training and assistance from Jacobson Jarvis professionals is only a phone call and mouse click away.
By using the Internet-based tool, GoToAssist™, our clients and staff are able to remotely share each other's screen, mouse and keyboard. With the permission of the client, we can operate on the client's desktop to run their software to fix a problem, demonstrate a feature or provide training and consulting. Files can also be transferred to and from the linked workstations.
Clients may call the office at 206-628-8990 during business hours and ask to speak with their consultant, auditor, or tax specialist. Our representative will direct them to this page and provide provide the seven-digit code to enter in the form below.
A sustaining resource for
the not-for-profit community
Four easy steps to online support:
1. Call us with your question or concern.
2. We provide a seven-digit code, which you enter in the form below.
3. A small, temporary file is quickly download to your desktop, to activate the connection.
4. You grant permission for us to view your screen and operate your mouse and keyboard.
Now you're connected!
Visit the GoToAssist web site.
GoToAssist is a supplement to, rather than replacement of, our telephone support and on-site visits.